Warranty
Ringo Lifetime Warranty
We're proud to make one of the first and without a doubt the highest quality hook and ring game. We stand behind the quality of our craftsmanship. That's why we offer a Lifetime Warranty — so you can buy with confidence.
This warranty covers the lifetime of your Ringo product for the original purchaser, under normal use, against defects in materials and workmanship.
What "Lifetime" Means
For this warranty, "lifetime" means the expected, useful life of the product under normal use conditions — not the lifetime of the purchaser. Like all physical products, Ringo will naturally show wear over time depending on frequency of use, environment, and care. Once the product has reached the end of its expected life due to normal wear, this warranty no longer applies.
Who's Covered
This warranty applies only to the original purchaser and is non-transferable. Proof of purchase from an authorized Ringo retailer or our website is required to make a claim.
What's Covered
We'll repair or replace (at our sole discretion) any Ringo product that has a manufacturing defect in materials or workmanship during its lifetime.
What's Not Covered
This warranty does not cover:
- Normal wear and tear from regular use
- Fading, scratches, chips, or cosmetic damage
- Damage caused by misuse, abuse, neglect, accidents, or improper storage
- Damage caused by modifications or repairs by anyone other than Ringo
- Loss, theft, or damage from environmental conditions (water, sun, extreme heat/cold, etc.)
How to Make a Claim
- Email us at [your email] with your proof of purchase, a description of the issue, and clear photos.
- If your claim is approved, you will be responsible for shipping the product to us.
- A small processing/handling fee may apply to cover return shipping of repaired or replaced products.
Our Liability
Our responsibility is limited to repairing or replacing your product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use Ringo.
Final Word
Our goal is to make sure you're happy with your Ringo and that it lasts as long as it should. If you ever have an issue, we'll do our best to make it right — within the reasonable and fair limits of this warranty.